About Infinite TV Services
What is Infinite TV Services?
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TERMS & CONDITIONS
What Information is Collected About You and Your Activities, and Your Use of Our Services?
Generally speaking, we may collect, transmit and maintain information, including personal information about you when you access our Websites or Apps, or otherwise access or use our Services. In many cases we use service providers to enable collection of information by us or on our behalf for our use and our business purposes, such as billing services, security or monitoring services, validation and authentication services, and other services that comprise, enhance, maintain, enable or otherwise support our Services.
Information we gather may change from time to time and will include both personal information and non-personal information, including the following categories and examples:
Personal information and non-personal information, including your name, email address, service address, username, password, and other similar or related information;
Billing information including a credit or debit card number, its expiration date, security code, associated name, billing address, your account purchase and payment history, and any other information you, your credit/debit card issuer or our payment processors provide or make available to us related to billing;
Information automatically collected and associated with your account when you use our Services, such as records of usage and interaction with our Services, viewing choices and habits, location, device information, operating system information, Internet Protocol ("IP") address, wireless network, persistent identifiers including your AD-ID, and the number of concurrent streams accessed by your account;
Information related to your communication with us, such as complaints, questions, suggestions, and other information communicated to customer service agents or similar individuals or computer applications, regardless of whether communicated by e-mail, chat, entry on any of our Websites, into any of our Apps, or by any other means available at the time.
How We Use the Information We Collect?
We use the types of information described in this Privacy Policy primarily to conduct business activities related to providing you with our Services, to develop and improve our Services and to manage and detect unauthorized use of our Services. Generally speaking, we use information that we collect in connection with business purposes related to improving and developing our Services, billing and collections, administration, surveys, marketing, communication regarding changes or updates to our Services, and about new services or products, service delivery, advertising, customization, maintenance, fraud prevention, and other legitimate business purposes that may arise from time to time. We may also use personal information, non-personal information (such as certain persistent identifiers and aggregated information) about you to deliver targeted or other customized advertising, offers and other services. We also use personal information to, among other things:
Operate, provide, develop, improve, update, extend, and maintain our Services;
Confirm that you are receiving the level(s) or service(s) of service requested and are properly billed;
Identify when changes are made to our Services or your Membership Account;
Inform you of products, programming, offers, or other services offered by us or by third parties that may be of interest to you;
Understand the use of, and identify improvements to, our Services;
Detect and prevent unauthorized reception of or use of our Services;
Determine whether applicable policies and terms of use are being violated;
Configure our Service-related devices;
Comply with applicable laws;
Scrub or correct our data, or append additional information to the information we collect;
Facilitate advertising and advertising-related services, including targeted and other customized advertising, and the sale of related advertising and advertising-related products and services;